Successful change leaders need to hone their communication skills to effectively guide their teams through transitions. This episode delves into the critical role of communication in change leadership, emphasizing the importance of early and consistent messaging. Listeners will learn how to communicate with clarity and utilize different modalities to convey their message effectively. The episode highlights the necessity of addressing the "what's in it for me" question in all communications, along with acting with empathy to promote understanding and trust. Additionally, the episode stresses the significance of evangelizing a positive future and being present throughout the change process to minimize resistance and provide valuable information for effective change.
References:
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